Yesterday around 5pm my phone got no signal at all. Firstly I thought it was iPhone problem and tried to restart it for more than 5 times. At that time I was trying to call my wife to go home together. Also I was expecting phone call from TPG Engineer. Only when my wife got home I realised that her phone also not working, TPG mobile as well. I understand TPG is using Optus network. I also understand everyone using Telstra line to provide broadband. I would say this is another TPG problem. They just cannot deliver service properly to customer. I bet lots of customer will leave this bad service provider, only greedy for market share.
By the way, my broadband still not working properly.
Just read from http://www.itnews.com.au/News/241621,optus-3g-network-goes-out-in-sydney.aspx
Transmission fault blamed.
Optus suffered a two-hour outage on its 3G network on Monday evening, leaving customers in parts of Sydney unable to make or receive calls or text messages.
A spokesman for Optus told iTnews that the outage “was caused by a transmission fault that resulted in a call signalling failure”.
“It resulted in the loss of some 3G voice services in Sydney CBD while some 2G voice services were impacted in the surrounding areas (eg. Eastern Suburbs, Lower North Shore, Northern Beaches and Sutherland Shire),” the spokesman said.
The carrier had earlier asked customers to “please switch to 2G for calls + SMS” in a tweet.
Users from across Sydney and as far afield as Newcastle reported the outage on the broadband forum Whirlpool.
Services appeared to drop out about 5.30pm before being restored about two hours later.
Optus apologised for the inconvenience caused to customers.