Last few days, TPG broadband was extremely slow. So many customer called their 13 14 23 number that I got no connection except for busy tone. I got though once to a guy finally, but he let me hold on for about 20 minutes as he mentioned there is an open case. After that, they cut me off the line. When I called again, their phone system automatically replied that they could not answer any phone calls because too many people calling…

I believe it is right when you sign up too many customers on limited broadband width. Of course their profit increased dramatically, but service quality goes opposite. On the phone to TPG technical support today, they ask me to do all the same thing again, ie, isolation test etc which I did just 6 weeks ago. Just wondering reseting modem can make TPG service better? If you need to switch off your modem every few minutes, then I believe every one will change their service provider soon. Problem for me is my plan still have half year to expire. Cannot wait for changing over to other company. Thinking about iiNet now.

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